Terms and Conditions

Last updated: October 2025

Welcome to Open Door Housing Solutions. By accessing or using our website and services, you agree to comply with the following terms and conditions. Please read them carefully.

1. Services

Open Door Housing Solutions provides housing support and lettings for tenants, including those on benefits, to secure long-term accommodation. We do not charge fees to tenants — our service is funded by landlords.

2. Eligibility

Our service currently supports single applicants willing to stay in bedsit-style or shared accommodation. Applicants must provide accurate information and relevant documents when applying.

3. No Guarantee of Accommodation

While we strive to assist every applicant, submission of an application does not guarantee housing availability or placement. Accommodation offers depend on property availability and eligibility criteria.

4. Accuracy of Information

You agree that all details submitted through our website or forms are true and accurate. Providing false information may result in cancellation of your application.

5. Use of Website

You may not use our website for unlawful purposes or to transmit harmful, abusive, or misleading content.

6. Liability

Open Door Housing Solutions is not liable for any direct or indirect loss resulting from use of our services or website. We act as an intermediary between landlords and tenants but do not own or manage the listed properties.

7. Privacy

Your use of our website is also governed by our Privacy Policy, which outlines how we collect and use personal information.

8. Changes to These Terms

We may update these Terms and Conditions from time to time. Updates will be reflected on this page, and continued use of our services means you accept those changes.